I shape systems into human experiences.

E X P E R I E N C E

2022 — Current

Product Designer — Freelance

2015 — 2022

Founder & Lead Designer — Urbanmento

2017 — 2020

Lecturer — Universidad de la Empresa

2014 — 2015

Product Designer — Concreto Design Studio

W H Y C H O O S E M E

I bring over 10 years of design experience, with 5+ years focused on UX and product design and 3 years exploring the intersection of AI and human-centred systems. My background spans civic tech, fintech, and enterprise design, giving me a global perspective and adaptability across domains.

Qualitative Research

Conduct interviews, co-design sessions, and contextual inquiries to surface user motivations, behaviours, and friction.

HCI & Responsible AI

Investigate how people interact with digital systems and GenAI tools, ensuring ethical, inclusive design choices.

Quantitative Research

Analyse surveys, testing data, and behavioural patterns to validate design decisions with measurable insight.

Pattern & Behavioural Analysis

Identify trends, flows, and user signals to inform systemic design improvements across products and platforms.

Connect

Let’s create your next big idea.

Get in touch

© 2025 Sofía Orellano

I shape systems into human experiences.

My practice as a Product Designer is about bridging user needs, technical systems, and business goals to deliver products that scale and endure.

E X P E R I E N C E

2022 — Current

Senior Product Designer — Freelance

2015 — 2022

Lead Designer — Urbanmento

2017 — 2020

Lecturer — Universidad de la Empresa

2014 — 2015

Product Designer — Concreto Design Studio

CAPABILITIES

I bring over 10 years of design experience, with 5+ years focused on UX and product design and 3 years exploring the intersection of AI and human-centred systems. My background spans civic tech, fintech, and enterprise design, giving me a global perspective and adaptability across domains.

Qualitative Research

Conduct interviews, co-design sessions, and contextual inquiries to surface user motivations, behaviours, and friction.

HCI & Responsible AI

Investigate how people interact with digital systems and GenAI tools, ensuring ethical, inclusive design choices.

Quantitative Research

Analyse surveys, testing data, and behavioural patterns to validate design decisions with measurable insight.

Pattern & Behavioural Analysis

Identify trends, flows, and user signals to inform systemic design improvements across products and platforms.

Connect

Let’s create your next big idea.

Get in touch

© 2025 Sofía Orellano